Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website. With our comprehensive buyer's protection, you can rest assured that your rights and interests are safeguarded throughout the purchasing process. We t
no worries! there could be further delays while your product is in transit, however tracking numbers normally update with couriers every 48 to 96 hours. check your tracking first to see if the courier has delayed delivery of your product because of s
Orders can be cancelled only before it gets shipped. If your order cannot be cancelled. You may return your order via mail. Please navigate to the Return section of this page for more information.
Unfortunately, once a product has been shipped, we are unable to edit the order or waive the shipping fee. We apologize for any inconvenience this may cause and appreciate your understanding.
Input the incorrect address at checkout... we can not guarantee the address can be changed, as orders are automicaly pulled from the website by our fulfillment partners and shipped. if for any reason your order can't be delivered, the courier will re
Unfortunately, we’re unable to make certain changes to your order once you've hit 'Place Order' at checkout, this includes:. Once this time has passed the order can't be cancelled, however you can return/exchange the items once delivered.
In the unlikely event you're missing an item, or have receive a wrong item/order, please contact us immediately with the following information and we'll sort that right away;. Once we have received the above info, our Customer Support team will get t
This is a cheaper form of shipping, but requires customers to pick up their order from the closest chitchat location close to you. An email will be sent to you when the order is ready for pickup with details on what location to pick it up from.If the
When goods are imported into a different country or customs territory, there can be a charge called 'Customs Duty' charged by the local customs authority where the goods are being imported. If Customs Duty is required by your territory, you'll be res
We apologize for any inconvenience this may cause. If your package is marked as delivered but you have not received it, please wait 24 hours. Sometimes packages are marked as delivered prematurely. If you still haven't received your package after 24
We sincerely apologize for any delays in delivering your package. If the tracking simply states 'order received' and more than 25 days have passed without delivery, please contact us. We will investigate the issue and take necessary steps to resolve