CUSTOMS & IMPORT FEESUpdated a year ago

WHAT IS CUSTOMS DUTY?

When goods are imported into a different country or customs territory, there can be a charge called 'Customs Duty' charged by the local customs authority where the goods are being imported.

If Customs Duty is required by your territory, you'll be responsible for paying it to the authorities. Whether Customs Duty is payable and by how much depends on your country's specific regulations.

If you have to pay Customs Duty, though, the amount payable is usually calculated based on the value of the goods and the type of imported goods.

DO I NEED TO PAY CUSTOMS DUTY FEES AT hair Resurrection?

You don't need to pay customs fees when shopping at our USA and Canada stores.

You may face customs charges from your local customs authority for all other stores. Please see below for further information.

WHAT IF I DON'T PAY THE CUSTOMS DUTY?

If you decide to refuse the customs fee, we must confirm with the courier that your parcel will be returned to Hair Resurrection before processing a refund for your order. Sometimes, a shipping and handling fee may be deducted from your refund.

If you're still unsure of whether you'll be subject to customs fees, we recommend contacting your local customs office for more information before placing your order with us.

WHAT IS A SALES TAX?

Sales Tax, or VAT or GST, is a tax charged on the supply of goods or services. Hair Resurrection is generally registered for Sales Tax in some countries it ships to, so we'll charge you the Sales Tax as part of the checkout process. We collect Sales Tax from you on behalf of the local tax authorities and then pay this directly to the local tax authority.

MORE QUESTIONS?

Please contact our support team here.